Charts (JAVA)
Frequently Asked Questions
Q: The website was downloaded, but I can only see the background!
Possible problems are as follows:
- Support for Java applets is disabled on your browser:
- Windows 98/NT/2000 – to support Java it is necessary to put a click on "JIT compiler for virtual machine enabled (requires restart)" in Internet Explorer options "Tools/Internet Options/Advanced". Then restart your PC.
- Windows XP – support for Java machine is not enabled by default. It is possible to install Java support either by installing Service Pack, or downloading a virtual machine from the website www.java.com or this.
- There is a ban in your network on downloading network archives:
To verify the possibility of receiving an applet, it. needs downloading. If the file cannot be downloaded, you should contact the network administrator.
Q: The applet was downloaded, I see settings, but there is no data!
A: Possibly You have Internet access via a proxy server. In order to have technical analysis options in operation you need to connect your provider’s technical support team and request that the 8080 port be opened on the proxy server for the following website: newta.finam.ru.
Q: I want to receive data online, the applet asks for a password, I do not know which password is needed
A: Online data are available only to Finam clients. To access data please contact Grigory Yudashkin.